FAQ

• How early in advance do I need to make a reservation at your restaurants?
• What is the dress code at your restaurants?
• Are children allowed?
• Do any of the restaurants have take-out or delivery?
• What if I'm vegetarian, vegan or have special dietary needs? Can the restaurants accommodate me?
• How can I get one of Wolfgang's cookbooks and have him autograph it?
• How can I get a recipe for an item I had at one of your restaurants? I did a search on the website and couldn't locate it.
• Do the restaurants accept internships? How do I apply?
• Who do I contact to make a complaint about a restaurant experience?
• How do I request a monetary or food donation to my charity event?
• Will Wolfgang Puck make a personal appearance at my event?
• How do I get Wolfgang to personally cater my event? Who do I contact?
• How do I purchase gift certificates to the restaurants?
• How can I get on the contact/mailing list for my local Wolfgang Puck restaurant?
• How can I arrange to meet Wolfgang in person at one of his restaurants?
• What is Wolfgang's involvement in each of his restaurants? Does he really create the menu?
• I am interested in investing in Wolfgang's company or restaurants. Who do I contact?
• How can I find out about upcoming events or new locations?
• Will I see celebrities if I go to a Wolfgang Puck restaurant? Can I ask for autographs?
• Do all locations do group sales/events? Who do I contact?


How much in advance to I need to make a reservation at your restaurants?
We recommend booking your reservation 2-4 weeks in advance for our fine dining restaurants, or even more if it's for a special occasion. At some of our more seasonal restaurants, such as Spago at the Four Seasons Resort Maui, vacation times are much busier and should be planned even further ahead. The most popular time slots (7:00 p.m. - 8:30 p.m.) are booked quickly; therefore, it's often easier to book a reservation with short notice if your party is able accept an early or late reservation.

If you prefer to be more spontaneous when planning your dinner reservations, it’s a good idea is to call the same day in the late morning or early afternoon. Sometimes there are cancellations and you might be able to be worked in by the reservationist.

Most of our Wolfgang Puck Cafés do not take reservations, unless it's for a large party, so you can just drop in and be seated with no more than a short wait.

Wolfgang Puck Gourmet Express does not take reservations.

What is the dress code at your restaurants?
Our guests come nicely dressed in sportswear or casual clothing. You'll notice somewhat dressier attire at the fine dining restaurants although jackets and ties are not required at any of our restaurants.

Are children allowed?
Children are welcome at all of our restaurants. We will provide highchairs on request. Please advise the restaurant if you have special seating needs for your child.

Do any of the restaurants have take-out or delivery?
Yes, Wolfgang Puck Gourmet Express, Wolfgang Puck Cafes offer take-out , as do many of our fine dining locations. At Wolfgang Puck Gourmet Express you can utilize our Puck To Go service and call in your order ahead of time and we’ll have it ready when you arrive. Many of Express restaurants work with local delivery services. Contact the restaurant directly to find out if they provide this service.

What if I'm vegetarian, vegan or have special dietary needs? Can the restaurants accommodate me?
All of our restaurants can accommodate special diets. If you require specially prepared foods for allergy or dietary reasons, please let the restaurant know in advance of your reservation. Most of the time, the chefs can make menu items that are salt-free, garlic-free, vegetarian, etc. Communicate with your server about your restrictions; they are experienced in recommending dishes and are familiar with menu ingredients.

How can I get one of Wolfgang's cookbooks and have him autograph it?
Wolfgang is happy to sign autographs in the restaurant if he's there when you visit. Ask your server to arrange for him to stop by. If you would like to purchase a book from Amazon.com, Click here.

How can I get a recipe for an item I had at one of your restaurants? I did a search on the website and couldn't locate it.
Contact the manager at restaurant where you had the dish. Sometimes the recipe may be on file.

Do the restaurants accept internships? How do I apply?
Each restaurant has its own separate program. Please contact each restaurant separately and be prepared to fax a resume outlining your education, work experience and background.

Who do I contact to make a complaint about a restaurant experience?
Please send all correspondence to the general manager of the restaurant, or you can send correspondence to: contactus@wolfgangpuck.com.

How do I request a monetary or food donation to my charity event?
Please send a letter of request to the Wolfgang Puck business location in your community.

Will Wolfgang Puck make a personal appearance at my event?
Please send a letter of request by email. Be sure to provide information about your event including details of date, location and number of guests.

How do I get Wolfgang to personally cater my event? Who do I contact?
Contact Wolfgang Puck Catering & Events at (866) 491-1250 and provide them with the details of your event.

How do I purchase gift certificates to the restaurants?
We offer gift certificates at all fine dining restaurants, Wolfgang Puck Cafés and select Wolfgang Puck Gourmet Express restaurants.

Each fine dining location uses its own gift certificate and should be contacted directly regarding purchasing.

Gift certificates purchased at Wolfgang Puck Cafés are redeemable at other Café locations. Express gift certificates are only redeemable at select locations, please check with each location before purchasing.

Fine dining, Wolfgang Puck Café and Express gift certificates are not interchangeable and fine dining gift certificates may only be used at the location in which it was issued.

How can I get on the contact/mailing list for my local Wolfgang Puck restaurant?
You can be part of our national mailing list by joining our Guest Registry. Click here. To be added to the mailing list of your local Wolfgang Puck Gourmet Express Click here. For notification of local events, you may also contact the Wolfgang Puck business in your community and request to be added to their mailing/contact list.

How can I arrange to meet Wolfgang in person at one of his restaurants?
If Wolfgang is present when you are dining in one of our restaurants, he regularly stops by every table to say hello to his guests. You may also ask one of the restaurant's managers to request that he stop by your table and he will be happy to meet your party as his time and schedule permits.

What is Wolfgang's involvement in each of his restaurants? Does he really create the menu?
Wolfgang has a presence at all his restaurants and is an integral part of all menu concepts and design; he still cooks almost every day! He is respected for cultivating talented and professionally trained executive chefs who can showcase their own talents in conjunction with Wolfgang's culinary influence and style.

I am interested in investing in Wolfgang's company or restaurants. Who do I contact?
Please send all correspondence to contactus@wolfgangpuck.com. If you are interested in becoming a Wolfgang Puck Gourmet Express franchisee Click here.

How can I find out about upcoming events or new locations?
Visit the News & Events section of the Web site that lists many of our activities, including Wolfgang's appearances on Home Shopping Network, local cooking classes, holiday celebrations and restaurant openings.

Will I see celebrities if I go to a Wolfgang Puck restaurant? Can I ask for autographs?
Wolfgang Puck restaurants are famed for their celebrity clientele but there is no guarantee that one will be dining at any particular time. It is our policy to respect the privacy of all of our guests when dining so we request that you do not ask for autographs or take pictures of celebrities in the restaurant.

Do all locations do group sales/events? Who do I contact?
All of the fine dining restaurants and many of the Wolfgang Puck Cafés have private dining rooms or facilities available for banquet functions. Please contact the location directly for more information. Click here for Fine Dining or Click here for Wolfgang Puck Cafés. Our Wolfgang Puck Catering and Events has central offices in Chicago and Los Angeles and can provide meeting rooms, banquet space and other locations for both small and large events. To contact Wolfgang Puck Catering & Events please call (866) 491 1250 and provide them with the details of your event.

 

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